Customer Service
Tone, complaints and response standards.
Naas, Leinster · IEPAÑA
Workshops your team can apply immediately
Half-day formats with materials for participants.
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Our services
Communication, customer service and supervisor workshops — on-site or online.
Internal Communication
Meetings, feedback and clear handovers.
Supervisor Skills
Priorities, delegation and short performance chats.
About Mescucurup Training
Mescucurup Training Ltd. offers corporate training with a focus on clear communication and practical results.
Since 2020 we have supported clients in Naas and online — with a focus on corporate training. A team of 2 professionals works with SMEs across Leinster.
More about the company →Practical materialsChecklists, templates and summaries ready to use.
Personal approachFirst conversation with no obligation — we understand your context.
GDPRWe handle personal data in line with GDPR requirements.
Quick responseWe reply during business hours — usually the same or next day.
Client experiences
Feedback from business clients in Leinster.
"First conversation with no obligation — then we received a clear proposal on scope and timelines."
Caoimhe McCarthyoperations director, Naas
"The materials are practical and communication is straightforward. Recommended for SMEs in Leinster."
Pádraig Dunneteam lead, Naas
"Quick response and a concrete work plan. Having local contact in Naas mattered to us."
Ciara Clarkecommercial director, Naas
References and projects
Collaboration examples — anonymised summaries of real situations.
Family business in Naas: structure before growth
Challenge: They planned to hire but had no defined roles or procedures.
Approach: We defined onboarding, responsibilities and simple indicators.
Result: The new hire joined an organised system — less load on the owner.
Team in Leinster: better internal communication
Challenge: Information was getting lost between sales and operations.
Approach: We implemented a weekly meeting rhythm and task handover templates.
Result: Fewer confused deadlines and faster responses to clients.
Our office and work
Meetings in Naas and online sessions across Ireland.
News and tips
Short articles on corporate training for owners and managers.
Corporate event planning in Leinster
Timelines, venue and day-of coordination.
IT in a small office: backups and helpdesk
Minimum security standards for {city}.
How we work
A clear flow from first enquiry through to project close.
1. Enquiry
Complete the form or call — we reply during business hours, no obligation.
2. Diagnosis
Brief review of the situation — phone or video, 20–30 minutes.
3. Work plan
Priorities, timelines and owners in a single document.
4. Follow-up
Progress reviews and adjustments based on team needs.
Frequently asked questions
Clear answers before you get in touch.
Are sessions in person or online?
We offer a hybrid model: in-person meetings in the city listed and online video sessions. Format is agreed at the first conversation.
Do you come to our office?
Yes — in Naas and nearby, or online.
How many participants per group?
We recommend between 6 and 16 participants per workshop.
Do I need to be a registered company?
We work with incorporated businesses and also with sole traders on specific programmes. Contact us to assess your case.
How does the first conversation work?
Fill in the form or call. We reply during business hours to understand your needs — no obligation to buy.
What payment methods do you accept?
Bank transfer and credit card up to 6 instalments on closed programmes. Details sent after the proposal.
Do you issue invoices?
Yes. We issue VAT invoices in line with applicable Irish regulations after service confirmation.
How do you handle my data (GDPR)?
See our Privacy Policy. We use your data only to respond to contact requests and deliver contracted services.
Contact us
We reply during business hours (Mon–Fri, 9:00–18:00).
Phone: +353 65 339 3244
Email: [email protected]
Address: 6 Main Street, Naas — W91 P5K3 · Google Maps
CRO: CRO 107086